Please take a few minutes to review our 24 hour cancellation policy so you understand why we must adhere to it without exceptions.
Private tutoring sessions MUST be canceled 24 hours or more prior to the scheduled session time. If a student cancels in less than 24 hours, the student will still be billed for the missed class. When a student cancels, in many instances, a tutor is left with an empty hour.
We are proud that we have been able to establish a special, personal, professional, and working relationship with our students and their families. As a result of this “comfort zone,” many students/parents feel that we should be able to waive the cancellation fee. If we waived the fee for every student that forgot an appointment or had an unexpected emergency, then we honestly could not stay in business and provide the quality of services we provide.
We appreciate your cooperation and would like to thank you in advance for respecting our time as professionals.